Receptionist Vacancy at Netcare (2 Posts)

Netcare is pleased to announce an opening for a Receptionist position at their esteemed facility. They are in search of a friendly, professional, and organized individual to serve as the first point of contact for patients and visitors.

This role is essential in delivering exceptional service and ensuring a smooth and welcoming experience for all.

Ideal candidates will possess excellent communication skills, a passion for customer service, and the ability to excel in a fast-paced environment. Netcare invites those who meet these criteria to apply and potentially join their dedicated team.

Netcare Receptionist (Dental) X2 Overview:

• Division: Primary Care Division
• Location: Medicross Walmer
• Closing Date: 13 August 2024

Key Responsibilities:

Perform Administrative Tasks

• Switchboard Duties: Answer and route calls promptly.
• Appointment Scheduling: Manage bookings and coordinate with medical staff.
• Billing and Payment Processing: Handle billing with accuracy and assist with payment queries.
• Patient Records Management: Maintain accurate and confidential records.
• General Office Duties: General Office Duties:

Support Clinical Staff

• Coordination: Assist in managing patient flow and ensuring timely care.
• Communication: Convey messages and instructions accurately.
• Emergency Assistance: Respond appropriately in emergency situations.

Contribute to a Positive Work Environment

• Team Collaboration: Work harmoniously with colleagues.
• Continuous Improvement: Participate in training and stay updated on best practices.
• Feedback and Innovation: Encourage constructive feedback and embrace new ideas.

Requirements

• Education: Matric or equivalent NQF Level 4 qualification.
• Higher Certificate: NQF Level 5 preferred.
• Experience: Minimum of 1-2 years’ reception experience in a hospital or clinic setting.
• Skills: Intermediate computer skills (MS Word, Outlook, Excel).
• Knowledge: Familiarity with Medical Schemes.

How to Apply:

Interested candidates should email a detailed CV to pcdrecruitment@netcare.co.za.

Privacy Notice:

• By submitting your application, you consent to the processing of your personal information for recruitment and selection purposes only, in accordance with data protection and privacy laws.
• Your information will not be used for other purposes without your consent.
• Only shortlisted candidates will be contacted. If you do not hear from us within 30 days after the closing date, please consider your application unsuccessful.
• Your CV will be retained on our electronic system for 12 months. If you object to this, please indicate, and your information will be securely destroyed.

The Receptionist (Dental) positions at Medicross Walmer present a remarkable opportunity to join a committed team within the esteemed Medicross Healthcare Group. This role is ideal for individuals who are dedicated to delivering outstanding patient service and excel in a dynamic, healthcare-focused environment. Interested candidates are invited to apply by submitting their detailed CV to [pcdrecruitment@netcare.co.za] by the closing date of 13 August 2024.

Medicross is devoted to creating a diverse and inclusive workplace and is eager to welcome new team members who reflect their core values of care, compassion, and professionalism.